Cybercrime

Think ahead

• Never just click on any link. Check the sender's email address first (information in Dutch only).
• You do not trust it or get an unexpected payment request? Call the sender first or talk to someone you trust.
• Never give your login details to others.
• Use a different password for each website. Use a password manager to store your passwords and preferably one that can create strong passwords.
• Where possible, set up two-step verification for logging in  (information in Dutch only). By logging in in two steps, you add an extra security layer to your WhatsApp, email account or the apps you use. 
• Always install available software updates on your laptop, tablet and smartphone.
• Install an anti-virus programme on your computer.
• Back up regularly to an external hard drive.
• Only connect to trusted Wi-Fi networks, so not on public networks at stations, airports and cafes, for example.
• Do not keep copies of your passport, driving licence, bank card, credit card on your phone or laptop and do not share personal data or bank details by e-mail.
• Need to share a copy of your passport or identity card? Do this in a secure way. You can find out how here: How to make a secure copy of my identity document with the KopieID app.
• Use an access code for your phone and turn on the 'Find my device' option in case you lose your phone, tablet or laptop.

Still a victim?

Are you still a victim of cybercrime? Then report it to the police via 0900-8844 or at a police station. You can also report some forms of cybercrime online.

Government actions

Police and judiciary are given more powers to tackle cybercrime, for example, to track down hackers.

• The police are also recruiting new staff to tackle cybercrime.
• Cybercriminals in the Netherlands can expect a high penalty.
• Banks and other financial institutions must comply with laws and regulations to properly secure their digital systems.